Dealership Service Centers vs. Other Mechanics

When your Ford needs to be serviced, you find yourself facing a familiar question: Should I go to a local mechanic or take my car into the service center at the nearest dealer? Service centers at dealers like Henry Day Ford have a number of advantages over the average mechanic.

Specialization

At our service center in West Valley City, Utah, and at service centers at dealers around the country, you’ll find manufacturer-trained employees. These employees are specially trained on Ford vehicles, so they can offer you the best solutions to any problems you might be having.

Employees at our service center in Utah have access to the latest service tools and equipment, many of them customized to Ford vehicles. You can’t get those at your average mechanic.

Manufacturer Access

Service centers at dealers have direct access to the manufacturer of your vehicle. That means they can complete service repairs covered by your warranty. Some manufacturers offer a complimentary maintenance plan, and service centers can help you with that too.

When you take your Ford into a service center, employees have access to original equipment parts. These parts can only be authorized by the manufacturer. That means you can’t get the new parts at any generic mechanic in Utah or outside of the state; an outside mechanic would have to find a used option. Only the dealer can provide you with the original, new parts backed with a satisfaction guarantee.

Customer Service

At Henry Day Ford, our service center employees are held to the highest customer service standards. At most dealers, service centers have a large number of service bays to help get you in and out with a car repair you can depend on. Many dealers even offer a shuttle service to get you to and from the dealer while your repair is underway. This specialized customer service is a major reason to pick a Ford service center over other mechanic options.

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